Contact
Tell us where the color workflow broke.
A useful report includes the source format, approximate dimensions, browser, expected color or palette behavior, and the step that failed—without attaching a private image.
Email MallowDesk
gensio.support@gmail.comThis inbox is shared with Gensio. Keep “Mallow Color Picker” in the subject so the report reaches the right product.
What to include
- The image format, approximate file size, and pixel dimensions.
- The selected X and Y coordinate or palette size, without the private image.
- The expected and displayed color or contrast result.
- Your browser, device, operating system, zoom, and accessibility settings.
Do not email a private source image, location metadata, password, payment detail, or confidential document. The application has no account and support will never ask for a password.